The mountains of data in your contact center can be transformed into valuable information, enabling better insight, improved decision-making and increased performance.
nVISION Data Mart consolidates data in a central repository from multiple dates sources and/or sites, in order to view performance of all contact center operations across the enterprise
nVISION Reports, scorecards and dashboards transforms the data collected into meaningful, structured information for better decision making
nVISION On Demand is a revolutionary new online Software-as-a-Service application for Contact Center Reporting and Analytics. There is no hardware, no software, no IT headaches, no big fees, and no complexity. Symmetrics nVISION On Demand is for any contact center stakeholder who needs affordable and simple-to-use reporting and analytics.
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